Privacy Policy

Effective Date: May 2026

Gooproxy ("Gooproxy", "we" or "the Platform") values your privacy and the protection of your personal information.

This Privacy Policy explains how we collect, use, store, protect and process relevant information when you visit the Gooproxy website, register an account, purchase products or use proxy IPs, APIs and other related services.

Please read this Privacy Policy carefully before using Gooproxy services.

When you access, register or use Gooproxy services, you acknowledge that you have read and understood this Privacy Policy.

Depending on how you use Gooproxy services, we may collect the following types of information.

Account Information

When you register a Gooproxy account, we may collect:

• Email address;
• Login information;
• Basic account information;
• Contact information;
• Account security related information.

We use this information to create and maintain your account and to provide related services.

Order and Transaction Information

When you purchase Gooproxy services, we may record:

• Order number;
• Product type;
• Purchase quantity;
• Service period;
• Order amount;
• Top-up and consumption records;
• Refund records;
• Transaction status.

Bank card or other payment account information required during payment may be processed directly by third-party payment service providers.

Unless strictly necessary for the business, Gooproxy generally does not directly store complete bank card numbers, bank card security codes or other complete payment credentials.

Since Gooproxy provides proxy IP services, when you use the related services, the system may automatically generate technical data related to service operation.

This data may include:

• IP address;
• Proxy IP;
• Request time;
• Connection time;
• Access port;
• Traffic usage;
• API request records;
• Request volume;
• Account and product information;
• Network error information;
• System operation logs;
• Device and browser related technical information.

The above data is mainly used for service provision, billing, troubleshooting, security protection and platform operation.

Gooproxy will not sell or lease proxy service logs to third parties for commercial purposes unrelated to customer business.

Gooproxy may use the collected information for the following purposes:

Service Provision

Used for:

• Creating and managing accounts;
• Providing proxy IP services;
• Processing orders;
• Processing top-ups and consumption;
• Providing API services;
• Providing technical support;
• Handling refund and after-sales requests.

Service Maintenance

Used for:

• Monitoring system operation status;
• Analyzing network failures;
• Detecting abnormal connections;
• Optimizing proxy IP quality;
• Improving system stability;
• Improving products and services.

Security and Risk Control

We may use relevant information to:

• Prevent account theft;
• Detect abnormal logins;
• Prevent fraud;
• Prevent abuse of proxy resources;
• Investigate violations of the Terms of Service;
• Protect the legitimate rights and interests of Gooproxy, customers and third parties.

Legal and Compliance

Where required by law, judicial proceedings, regulatory requirements or necessary for the protection of legitimate rights and interests, we may process or disclose relevant information.

The Gooproxy website may use Cookies and similar technologies.

Cookies can help us:

• Keep users logged in;
• Save website settings;
• Remember user preferences;
• Analyze website visits;
• Improve the website experience;
• Prevent abnormal access.

You can manage or delete Cookies through your browser settings.

If you disable some Cookies, certain website features may not function properly.

To provide Gooproxy services, we may use third-party service providers.

These third parties may include:

• Cloud server and network infrastructure providers;
• Payment providers;
• Email service providers;
• Data analytics providers;
• Customer support tools;
• Identity verification or security providers;
• Other providers offering business support.

Third-party service providers may only process information to the extent necessary for providing the related services, and should process data in accordance with their applicable privacy policies and relevant legal requirements.

Gooproxy does not provide customer data for the purpose of selling customers' personal information to third parties.

Except as provided in this Privacy Policy, Gooproxy will not sell your personal information.

In the following situations, we may provide necessary information to relevant third parties:

Service Providers

To complete payments, send emails, provide cloud services, customer support and other necessary services, we may provide the information required for completing the services to the corresponding service providers.

Legal Requirements

If required by laws, court orders, regulatory agencies or other authorities with legal jurisdiction, we may disclose relevant information in accordance with the law.

Security and Legitimate Rights and Interests

If we believe that disclosing relevant information is reasonable and necessary for:

• Preventing fraud;
• Investigating illegal activities;
• Protecting user safety;
• Protecting the rights and interests of the Platform and third parties;

we may make such disclosure within the scope permitted by law.

Corporate Restructuring

If Gooproxy undergoes a merger, acquisition, asset transfer, restructuring or similar corporate transaction, relevant information may be transferred as part of business assets.

Where required by law, we will take appropriate measures to protect the relevant information.

Gooproxy determines the data retention period based on data type, service purpose, legal requirements and security needs.

Different types of data may have different retention periods.

In general:

• Account information: retained during the life of the account and kept for the period required by law or business needs;
• Order and transaction records: retained in accordance with financial, tax and legal requirements;
• Technical and system logs: retained based on security, troubleshooting and operational needs;
• Proxy service related records: retained in accordance with actual business needs and applicable laws and regulations.

When relevant information no longer has a necessary retention purpose, we will delete, anonymize or otherwise appropriately process it in accordance with applicable laws and regulations.

Gooproxy takes reasonable technical and administrative measures to protect customer information.

These measures may include:

• Access permission control;
• Identity verification;
• Data transmission encryption;
• System security monitoring;
• Log management;
• Data access restrictions;
• Security incident monitoring;
• Internal permission management.

Although we take reasonable measures to protect data, no system on the Internet is absolutely secure.

If an event occurs that may affect the security of personal information, we will take corresponding measures and handle it within the scope required by applicable laws.

Since Gooproxy serves customers worldwide and uses some internationalized infrastructure and third-party services, your relevant information may be processed or stored outside your country or region.

Data protection laws in different countries or regions may differ.

Where required by applicable laws, Gooproxy will take reasonable measures to ensure that cross-border data processing complies with relevant laws, regulations and data protection requirements.

According to the data protection laws applicable in your region, you may have the following rights:

• Access your personal information;
• Request correction of inaccurate information;
• Request deletion of relevant personal information;
• Restrict or object to certain data processing;
• Request a copy of your personal data;
• Withdraw part of your authorization;
• Object to certain data processing.

Specific rights may vary by region.

If you wish to exercise the relevant rights, you can contact us through Gooproxy's official contact channels.

Before processing the relevant requests, we may need to verify your identity to ensure account and personal information security.

Gooproxy services are mainly intended for users and enterprise customers with the corresponding legal capacity.

If you have not reached the minimum age of use stipulated in your jurisdiction, please do not register or use Gooproxy services.

If we find that personal information of minors has been collected without proper authorization, we will take reasonable measures to handle it within the scope permitted by applicable laws.

The Gooproxy website or services may contain links to third-party websites, platforms or services.

The privacy policies and data processing practices of third-party websites are the responsibility of the relevant third parties.

Gooproxy is not responsible for the privacy policies, content or data processing practices of third-party websites.

We recommend that you read the relevant privacy policy of a third-party website before providing personal information to it.

If you process, access or transmit information belonging to other individuals or third parties through Gooproxy proxy services, you should ensure that the collection, processing, transmission and use of such data have a legal basis.

Gooproxy does not control the third-party websites, applications or data content accessed by customers through the proxy services.

Customers shall bear the relevant responsibilities arising from their business activities and data processing behaviors.

If a security incident occurs that may affect the security of customers' personal information, Gooproxy will take reasonable investigation, containment, remediation and prevention measures according to the nature of the incident.

Where required by applicable laws, we will notify relevant users, regulatory agencies or other parties as required by law.

Gooproxy may update this Privacy Policy based on business changes, service adjustments, technological developments or changes in applicable laws and regulations.

The updated version will be published on the Gooproxy official website.

Major changes may be notified through website announcements, account notifications, email or other appropriate means.

The updated Privacy Policy takes effect from the date of publication or the date indicated on the page.

If you have any questions about this Privacy Policy, personal information processing or data protection, you can contact us in the following ways.